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Dylan Hughes
Dylan Hughes

Emergency Call __TOP__

Details about the emergency, such as a physical description of a person who may have committed a crime, a description of any fire that may be burning, or a description of injuries or symptoms being experienced by a person having a medical emergency

Emergency Call


Remember, the call-taker's questions are important to get the right kind of help to you quickly. Be prepared to follow any instructions the call-taker gives you. Many 911 centers can tell you exactly what to do until help arrives, such as providing step-by-step instructions to aid someone who is choking or needs first aid or CPR. Do not hang up until the call-taker instructs you to do so.

Some Personal Safety app features require Location Services and permissions to be turned on, such as emergency sharing, car crash detection and crisis alerts. For some user types, location sharing is available in certain countries and regions only. Learn more about location sharing.

If you're in an emergency situation, you can use your phone to trigger emergency actions like calling for help, alerting your contacts of your location, and recording video. When Battery Saver is turned on, emergency location sharing may be severely limited.

If you turn auto share on, a link to your video is automatically shared with all of your emergency contacts after each recording. If you don't have emergency contacts set up, your video won't be shared with anyone. If you decide you don't want to share the video, you have 15 seconds after recording to cancel sharing. Sharing is dependent on your internet connection and there might be a gap between when your recording is finished and when video is uploaded and shared. Any emergency contact you share your video to can download a copy of it.

Emergency recordings are automatically uploaded to the cloud to help prevent data loss if your phone is lost or destroyed during an emergency situation. Uploading to the cloud requires an internet connection and may cost money if you're on limited data access. Uploaded emergency recordings can be managed any time with an internet connection.

If Android Emergency Location Service (ELS) works in your country or region and on your mobile network, and you haven't turned ELS off, your phone will automatically send its location to first responders through ELS. If ELS is off, your mobile carrier might still send the device's location during an emergency call or text.

If your phone has ELS turned on, ELS may use Google Location Services and other info to determine the most accurate location for your phone during an emergency call. ELS may also send extra info, like the language your device is set up with.

To help them locate and assist you, your phone makes this data available to authorized emergency response services. Emergency response services receive this data directly from your phone, not through Google.

After you complete a call or text during which ELS was active, your phone sends usage, analytics, and diagnostics data to Google via Google Play Services. Google uses this info to analyze how well ELS works and doesn't receive any info that could identify you, including your location.

When it's time to check for your safety, you'll get an alert for 60 seconds before emergency sharing begins. If you mark yourself safe, the emergency share will be canceled. You can stop the safety check at any time through the notification. If you don't choose one of the options in 60 seconds, emergency sharing will begin.

If the vehicle has its own integrated way to detect a crash and make a call, that process will proceed without change. Crash Detection won't cancel any emergency calls already in progress on your iPhone. Crash Detection will cancel ongoing, non-emergency calls on your iPhone or Apple Watch.

On supported iPhone and Apple Watch models, Crash Detection is turned on by default. You can also take these steps to make sure that your device is able to share the information that your emergency contacts and emergency responders need.

If you have iPhone 14 or iPhone 14 Pro, Crash Detection notifications to emergency services may be communicated by the Emergency SOS via satellite system when you're outside of cellular and Wi-Fi coverage, where Emergency SOS via satellite is available. Learn more about Emergency SOS via satellite.

You can turn off alerts and automatic emergency calls after a severe car crash. When you turn off these alerts and calls on one of your paired devices, you automatically turn them off on your other paired devices.

Sensor data from your devices are used to detect severe car crashes. All sensor data used to detect severe car crashes is processed on device and discarded after a crash is detected, unless you agree to share your data to improve Crash Detection. For example, the microphone on your iPhone is used to detect loud sound levels, characteristic of crashes. If you agree to share your data to improve Crash Detection, the sound levels are shared with Apple. Raw audio is never collected or stored for the purposes of Crash Detection or to improve Crash Detection.If your iPhone or Apple Watch detects a severe car crash and contacts emergency services, it will include your device location as latitude and longitude coordinates. The call will share your location regardless of whether you have enabled Location Services.

If you've deployed Direct Routing in your organization, you can use emergency call routing policies in Microsoft Teams to set up emergency numbers and specify how emergency calls are routed. An emergency call routing policy determines whether enhanced emergency services are enabled for users who are assigned the policy, the numbers used to call emergency services (for example, 911 in the United States), and how calls to emergency services are routed.

You manage emergency call routing policies by going to Voice > Emergency policies in the Microsoft Teams admin center or by using Windows PowerShell. The policies can be assigned to users and network sites.

For users, you can use the global (Org-wide default) policy or create and assign custom policies. Users will automatically get the global policy unless you create and assign a custom policy. Keep in mind that you can edit the settings in the global policy but you can't rename or delete it. For network sites, you create and assign custom policies.

If you assigned an emergency call routing policy to a network site and to a user and if that user is at that network site, the policy that's assigned to the network site overrides the policy that's assigned to the user.

To enable dynamic emergency calling, turn on Dynamic emergency calling. When dynamic emergency calling is enabled, Teams retrieves policy and location information from the service and includes that information as part of the emergency call.

For Direct Routing, Teams clients no longer send emergency calls with a "+" in front of the emergency dial string. Be sure the voice route pattern to match an emergency dial string reflects this change.

Dial strings and dial masks must be unique within a policy. This means that for a policy, you can define multiple emergency numbers and you can set multiple dial masks for a dial string, but each dial string and dial mask must only be used one time.

Place - Typically a floor, building, wing, or office number. Place is associated with an emergency address to give a more exact location within a building. You can have an unlimited number of places associated with an emergency address. For example, if your organization has multiple buildings, you might want to include place information for each building and every floor within each building.

There are some differences in how you manage emergency calling depending on whether you are using Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, or Direct Routing for your PSTN connectivity. These considerations are described throughout this article.

To assign an emergency address to a user or to a network identifier, you must ensure that the emergency address is marked as "validated." Address validation ensures that the address is legitimate, and that it cannot be modified after it is assigned.

If you define an emergency address by using the address map search feature in the Teams admin center, the geo code is automatically associated with an emergency address. You can also associate geo codes with an address if you define the address by using PowerShell.

Microsoft recommends that you create emergency addresses by using the map search feature in Teams admin center, which will ensure that the addresses are formatted, validated, and have the appropriate geo codes.

The following sections describe how to manage emergency calling for Microsoft Calling Plan users. To find out if Microsoft Calling Plans are the right solution for your business, see PSTN connectivity options.

Dynamic emergency calling for Calling Plans provides the capability to configure and route emergency calls based on the current location of the Teams client. The ability to do automatic routing to the appropriate Public Safety Answering Point (PSAP) or to notify security desk personnel varies depending on the country of usage of the Teams user.

If a Teams client for a United States Calling Plan user dynamically acquires an emergency address within the United States, that address is used for emergency routing instead of the registered address, and the call will be automatically routed to the PSAP in the serving area of the address.

If a Teams client for a United States Calling Plan user doesn't dynamically acquire an emergency address within the United States, then the registered emergency address is used to help screen and route the call. However, the call will be screened to determine if an updated address is required before connecting the caller to the appropriate PSAP.

Dynamic location for routing emergency calls is supported in Canada the same as in the United States with the following exception: all emergency calls will be screened nationally before being transferred to the PSAP. 041b061a72


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